Refund policy

Refunds & Returns

We want you to love what's hanging in your kloset. If something's not working for you, here's how returns work — short and sweet, because we know you're busy.

Store credit only. We don't offer refunds to your original payment method, but we've got you covered with store credit so you can find the piece that actually works for your life.

You've got 7 days. Start your return within 7 days of your delivery date. After that, we won't be able to accept it.

Keep it kloset-ready. Items need to come back unworn, unwashed, and with tags attached. Anything marked final sale can't be returned.

How it works:

1. Email us at info.knotyk@gmail.com with your order number within 7 days of delivery.
2. We'll send you return instructions.
3. Once your return arrives and gets a quick once-over, your store credit lands in your inbox — ready to spend on your next go-to piece.

Questions? Just reach out. We're real people over here, and we're happy to help.